Privacy policy
Last updated: July 13, 2025
This Privacy Policy describes how Nikipie (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nikipie.online (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms, and protect our rights and users.
What Personal Information We Collect
We collect personal information depending on how you interact with our site and services. This includes:
Information We Collect Directly from You
- Contact details: Name, address, phone number, and email.
- Order info: Billing/shipping address, payment confirmation, etc.
- Account info: Username, password, security questions.
- Customer support info: Messages or data you send us.
Information We Collect about Your Usage
We automatically collect Usage Data using cookies and technologies like pixels. This may include your IP address, browser, device info, and activity on our Site.
Information We Obtain from Third Parties
- Shopify (store host)
- Payment processors
- Advertising and analytics providers
All third-party data is handled according to this Privacy Policy.
How We Use Your Personal Information
- To Provide Services: Process orders, ship products, manage your account, handle returns.
- Marketing: Send promotional emails, ads, or special offers (per GDPR Article 6(1)(f) if in EEA).
- Security: Detect fraud or unauthorized access and enforce safe account practices.
- Support and Improvement: Respond to your queries and enhance your experience.
Cookies
We use cookies for store operation, analytics, and personalized ads. Visit Shopify Cookies Policy for more details. You can adjust browser settings to disable cookies, but this may affect your experience.
How We Disclose Personal Information
- With vendors, IT services, payment providers, logistics partners.
- With marketing partners (according to their privacy policies).
- With affiliates within our corporate group.
- For legal reasons or business transitions (e.g. merger or acquisition).
Disclosure Categories
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Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
Children’s Data
We do not knowingly collect data from children. If you believe your child has submitted personal data, contact us to request deletion.
Security and Retention
We use reasonable security practices, but cannot guarantee complete protection. We retain data as long as needed for legal, operational, or service purposes.
Your Rights
You may have rights to access, correct, delete, or restrict your personal information. You can also opt out of marketing or withdraw consent. Contact us to exercise any rights.
Complaints
If you're not satisfied with how we handle your data, you can contact your local data protection authority or reach out to us directly.
International Users
We may transfer data outside the EU, including to the US. When we do, we use legally compliant mechanisms such as Standard Contractual Clauses.
Contact Information
Brand/Store Name: Nikipie
Customer Support: 24/7
Business Operating Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Phone Number: +49 160 8478141
Email: support@nikipie.online
Address: Gabelsbergerstraße 12, 35398 Gießen, Germany